Introducing a new feature in Praktika: Patient Appointment Reviews and Feedback!

You can now streamline your patient feedback process with the introduction of our appointment review request feature in Praktika. This tool allows you to automatically prompt patients to leave a review and give their feedback post-appointment. Requesting patient feedback has never been easier. Here’s how it works: 1. Automatic review prompts: upon the completion of an appointment, patients will receive...

New Feature Alert – Request support directly from the Praktika Module Menu

Praktika has just introduced an exciting new feature: the ability to request support directly from your Praktika Menu! We understand that your time is valuable, and dealing with technical issues or seeking assistance shouldn’t be a hassle. That’s why we’ve designed the support request process to be as straightforward as possible. Simply locate the support request button on your dashboard...

Securing your account in 2024: Two-Factor Authentication for Praktika’s users!

In today’s world where we’re all heavily connected online, making sure our personal information is protected is super important. Cybercriminals are constantly coming up with new ways to breach our accounts, this is why it’s crucial to use advanced security measures. One powerful way to protect yourself is by using Two-Factor Authentication (2FA) also known by various names –Two-Step Verification...

10K Completed Tickets Milestone

Our support staff members Anna and Alissa have closed more than 10,000 customer tickets! This milestone is a testament to their dedication, efficiency, and commitment to delivering exceptional service. Each resolved ticket represents a unique customer interaction that has been handled with care and professionalism, showcasing our team’s ability to provide effective solutions and personalised support. The significance of surpassing...