Category: News

10K Completed Tickets Milestone

Our support staff members Anna and Alissa have closed more than 10,000 customer tickets! This milestone is a testament to their dedication, efficiency, and commitment to delivering exceptional service. Each resolved ticket represents a unique customer interaction that has been handled with care and professionalism, showcasing our team’s ability to provide effective solutions and personalised support. The significance of surpassing...

Introducing Appointment Block Search: Elevate Your Scheduling Experience!

We’re excited to announce the arrival of one of the mostly desired features in our scheduler – the Appointment Block Search. This feature offers the fastest way to discover the next available appointment, tailored to a user preferences. Our versatile search tool grants you extensive flexibility in locating the next open slot, streamlining the appointment booking process with zero additional...

Praktika Newsletter April 2016

Praktika Referral Management  Praktika Referrals is our new module that has been released this month.  It allows to record and manage Incoming (IN) and Outgoing (OUT) Referrals as well as to create and maintain a list of Referring Parties (database of external Clinics and Doctors).   It is comprised of the Referral Tab that contains Referring Clinic, Referring Providers and Referral Management units, Referral unit...

Praktika Newsletter February 2016

Praktika Tyro Integration We are very happy to announce that Praktika is now fully integrated and certified with Tyro. This integration provides a new great alternative for Health Fund claims and EFTPOS payments. You can also use Medicare Easyclaim via Praktika with Tyro terminals.   Tyro Payments is Australia’s only independent and fastest growing EFTPOS provider.  Like Praktika, Tyro is also a...

Praktika Newsletter November 2015

Praktika Restorative Custom Colours We have implemented a fully customisable colour scheme for our Restorative Charting.  You can now use any colours to indicate the stages of treatment planning and execution:  existing, suggested, accepted and completed treatment items. By default they are consequently grey, blue, orange, red and green. You can also specify different materials by colours or by patterns (striped, checkered or...