Archive for May, 2013

Praktika Newsletter May 2013, Issue 2

Sunday, May 26th, 2013

Scheduler / Appointment Book Update

There have been a few changes in the Scheduler / Appointment Book in the past two weeks that are worth mentioning. The changes concern both the looks and the functionality of the module.

The Scheduler mode now has a better visibility of selected buttons: a green “selected” icon and reversed out text. The Scheduler mode has also received a blue perimeter border to distinguish it visually from the Appointment mode. Other changes include improved cursors, customisable font size for Appoinment notes and Appointment blocks as well customisable provider colours.
Please read the details of those updates below.
Get Inspired
Scheduler New Cursors
The new cursors in the Scheduler module are designed to be more uniform and easier to use. Praktika now uses operating system cursors that are faster and more stable. The cursors are still colour coded but most of them are represented as “standard” arrow pointers with a type icon attached at the bottom. This is the first step in preparation for some extra functionality of the Scheduler involving the fully customisable Treatment Types.
Scheduler Font Size
There are new customisable practice settings that allow you to change the font size of the Appontment blocks and notes as well as of the font size for the printed day schedules.  Go to the Management Module -> Practice Details -> Scheduler to modify those font settings. You may need to refresh the screen for the settings to apply. For that click on the Practice Location Selector (top right corner) in the Scheduler and unselect and then select your location.
Scheduler Provider Colours

Now the provider colours can be selected by the users. Go to Management -> Practice Staff – > Colour column and click on the colour picker. The colours are given in a sequence that provides the maximum contrast within the colour pairs. We only suggest the best visual order, you can follow your preferred scheme.



Deleting Adjustments

There has bee a significant change in the way the account adjustments are handled. Now the adjustments can be simply removed without reversing them. For that, just select an adjustment and press the “-” (Minus) button. Note that all payments, transfer from deposits and refunds still require reversals.


Patient File – Date Joined

The personal file has got a new entry field – Date Joined. It is filled in automatically when a Patient Record is created, but it can be modified to reflect the day of the first visit. It is done to cover the cases when patient files are entered from the archived patient documents or when the data is converted from other sources. It is located under the personal photo of the Personal Info file.



User – Set Primary (Default) Location

User can now have their default locations specified (in case of multiple location practices). This is the location into which the user will login by default. You can set it in Management -> Practice Staff -> Primary Location column. First select the location you want to set as primary, then go to the setting and tick the box.



Staff Resignations per Location

Staff resignations and dismissals now work on the location basis. A staff member can be dismissed from one location, while still being active at other locations. Note that the “Lock out” function will still immediately terminate the staff member’s access to Praktika at any location.

Business Tips


Printing from Google Chrome under Windows

There are a few issues you should be aware of when it comes to printing from Praktika while running it in the Google Chrome browser (Windows). The Mac version seems to work OK (Version 26.0.1410.65 on Mountain Lion 10.8.3).Printing from Google Chrome under Windows

In the Windows Chrome version the print dialogue displays the wrong zoom setting of the page and tends to display the previously printed page rather than the current one. You can still use Windows Google Chrome browser with Praktika, but to avoid the printing problems, select “Print using system dialog…” setting rather than the internal print dialogue. (See the picture on the left). We hope that eventually Google will fix the bug which was documented several months ago.



Praktika Dental for iPad app v 1.4.8 released

Thursday, May 16th, 2013

The latest version of Praktika Dental app for iPad v1.4.8 could be downloaded from AppStore

In this version we have fixed a few minor bugs and added support for the new features.

Invitation for the GASID Workshop on May 25, 2012

Monday, May 6th, 2013

The Registration for the coming GASID – Praktika Workshop in Brisbane is now open.

Click on the link below to get more information and access the registration form from the website.

Hurry if you want to make sure you get a seat (The last Workshop was sold out within a day)

You can view the invitation here

Praktika Newsletter May 2013

Monday, May 6th, 2013
Feature Explained: Combined Payments
Combined Payments is a feature designed to allow processing of multiple appointment payments in a single transaction. The “Combined Pay” button is located in the Payment Section of a completed appointment.
There are several typical situtations the Combined Payment can be applied to:
  1. To pay for several unpaid appointments (Tax Invoices) for one person, e.g. an appointment with a hygenist and another one with a doctor.
  2. To pay for several unpaid appointments (Tax Invoices) for multiple persons. In this case the persons need to be connected into a single entity via the Guarantor relationships.

The Combined Paymement screen also allows printing of an Account Statement which can include either all the guarantors or only the selected patient. The Account Statement can be used instead of the multiple Tax Invoices.

NB. If you need to reverse a single payment which was part of a Combined Payment transaction, Praktika will have to reverse all the payments in the given transaction. The payments done within a combined payment transaction are marked with an asterisk *.

Default SMS Template for Patient Communications

Previously preset default SMS template was only available for the appointment reminders. Now it is also available for the Patient Communication Section. Click the “Patient” button in the Practice Configuration to set it.

Business Tips


Default Recall Period Setting

Now you can set the default Recall Period for your practice that will be selected when a recall is getting set for a patient.  Click the “Patient” button in the Practice Configuration to set it.

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