Archive for the ‘Reports’ Category

Praktika Newsletter August 2015

Saturday, August 22nd, 2015

Praktika Automated Appointment Reminders

This one has been one of the most sought features – an ability to automatically send and receive SMS reminders.
Located in Management -> Practice Details -> Appointment Auto Reminders 
this feature allows you to set up to 3 consecutive SMS reminders to be sent fully automatically.
You can choose a time period when a message is to be sent (ranging from minutes to months) and setup different templates for different messages. You can even force sending the message to those who prefer not to be contacted by SMS.
The messages scheduled for delivery several days, weeks or months before the appointment can all be sent together at a particular time of the day (e.g. at 10.00 am).

Documents and Templates Editor


Restorative Charting

Praktika Restorative Charting Updates
The new colour scheme tackles the issues of distinguishing between the existing conditions and existing treatment, as well as between the proposed and accepted treatment.As part of the complete overhaul of the Restorative Charting, a new colour scheme has been introduced.
The new colour scheme is as follows:
  1. Grey” for conditions like caries, cracks, chips, etc (has not changed)
  2. Blue” for existing treatment had done elsewhere (man-made conditions) like implants, fillings, bridges, crowns, etc. (new)
  3. Orange” for Proposed treatment  (new)
  4. Red” for Accepted treatment  (has not changed)
  5. Green” for completed treatment. (has not changed)
Grey and Blue used to be the same – Grey.
Orange and Red used to be the same – Red.
This is the first step to a fully customisable colour scheme to be released soon. The new scheme will allow to keep the colours exactly as they were or introduce your own colour scheme.
The new colour scheme will allow colour differences between different material fillings or crowns, inlays/onlays vs regular fillings, etc.


Documents and Templates Editor


Posts in Charting
Charting of posts was added to the Restorative Charting. They can be set as an existing treatment or as proposed/accepted/completed treatment.Posts in charting

New Surface Selection Shortcuts
In addition to the standard shortcuts: “m“, “d”, “i”, “o”, “l” a new set of keyboard shortcuts added:

for MO, OD, MOD  
“z” – left side (2 surfaces),
“c” – right side (2 surfaces) , 
“x” – MOD (3 surfaces),
“a” – ALL (5 surfaces)



Feature Article

Infection Control with Praktika
There has been a lot of attention recently to the Infection control and we heard that some practices were penalised because of some deficiencies in this area. Luckily they were not Praktika’s customers. We have quickly upgraded our infection control utilities to provide a comprehensive tracking solution.
Autoclave tracking has the following tasks (stages)
1. Sterilise instruments 
2. Link sterilised instruments to Autoclave cycles 
3. Link sterilised instruments to a Patient Appointment 
4. Find all the Autoclave cycles (and instruments) related to the Patient and Appointments.
Some autoclaves have built-in printers that are capable to produce barcode stickers upon the completion of cycles. Some autoclaves have external label printers that can be connected to print the barcode stickers. Generally, such printers are rather costly and the labels they produce may not have all the information necessary for quick tracking.
Praktika offers a solution for cases when there is no autoclave barcode printer or the label is wanted to contain more information (customised label content).


Label Printer
Price around $130.00DYMO LabelWriter 450 Turbo.

It is by far the most common label writer on the market today. It can be bought in virtually any office supply store (like Office Works, etc.). We bought ours online and labels, too.

Works on Macs and on Windows PC.

You will also need
–     89 x 36 mm self-adhesive labels in a roll. White SD99012 or Transparent SD99013 for standard barcode labels       OR/AND
–     101 x 54 mm  self-adhesive labels in a roll. White SD99014 for extended QR barcode labels.



1D Barcode Reader
ScanQuick Handheld USB Barcode Scanner.   

Price around $50.00
It can be used to scan Standard 89 x 36 mm labels with Code 128 barcode.
We have been using this scanner that we bought on Ebay from an Australian reseller.
It seems to be a quick, reliable device. We have had it for over 3 years and it has never failed us. However,  it is only capable of reading 1D barcodes like Code 39, Code 128, EAN, etc. 
It cannot read 2D barcodes like QR.

Handheld/Stationery USB Barcode Scanner – Honeywell 1400G 2D

2D Barcode Reader
Price around $180.00

You will need this to scan Praktika’s extended barcode labels because they are using QR barcodes (2D type).
This is a more advanced and professional device with extra capabilities. It can work as a hand held scanner (scan with a button press) or it can work automatically when positioned on a supplied stand (support). It can read 1D and 2D barcodes and it can read them in any orientation (sideways, upside down, on an angle). You can buy it in any Point of Sale (POS) company. We bought ours at  There are other sites like POS Central or HotPOS Australia. Shop for the better price.
Other scanners may also work. You just need to make sure they are capable of reading Code 39 Extended, Code 128 Extended and QR barcode types.


Label Generation
Go to Praktika’s Management Module and click on Utilities. There are 2 utilities there for generating labels: the 1st one for the Standard Label (Code 128), the second one is for the Extended Label (QR). 
The Honeywell 1400G scanner can read both labels, while the ScanQuick can read only the Standard Label.
1D Standard Label
The Standard Label  (89 x 36 mm) 
Code 128
Click on the “Generate Dymo Autoclave Label” button.
Fill in the necessary details. The only compulsory field is the Cycle ID (Number). All the other fields are optional as they can be traced and obtained in the autoclave log by the Cycle ID. Specify how many labels (copies) you need to print. Each copy will have its number in the bottom right corner. It is a common practice to produce 2 labels: one goes on the pack of the instruments, the other goes to the Steri Log Book for todays date.
Please mind that due to the nature of Code 128 (max 40 characters) the Cycle Type is limited to 4 characters and Cycle Id to 8 Characters. If you need more characters please use the Extended Label as it has no such limits.
This is the produced Standard Label



Praktika’s code is also human readable. You can see the date, time, cycle type and cycle ID embedded in the code.
2D Extended Label
The Extended Label (101 x 54 mm) 
Click on the “Generate Dymo Autoclave Label QR” button.
Fill in the necessary details. The only compulsory field is the Cycle ID (Number). All the other fields are optional as they can be traced and obtained in the autoclave log by the Cycle ID. Specify how many labels (copies) you need to print. Each copy will have its number in the bottom right corner. It is a common practice to produce 2 labels: one goes on the pack of the instruments, the other goes to the Steri Log Book for todays date.
You can also add the instruments you have been sterilising. You can manage your standard kits in  Management -> Practice Details -> Sterilisation Kits
This is the produced Extended Label
This label is using QR code and it can be read by scanners that support 2D barcodes. It has a lot more human readable information as there is a lot more data that the 2D codes can record.
Sterilisation Kits Management
You can also add the instruments you have been sterilising. You can manage your standard kits in  Management -> Practice Details -> Sterilisation Kits 
Recording the Autoclave data to Patients files
 1. Open an Appointment
  1. Click on “Autoclave Tracking” button at the bottom
  1. Scan your label using your Barcode Scanner

All the scanned Autoclaves labels for a particular patient can be looked up at the Autoclave History in the Patient file. We will also soon add a facility to find the labels by the Autoclave Cycle ID, the Sterilisation Date or Appointment Date.


Other New Features.

  1. Upon a change of fees in a Fee Schedule now there is an option of updating all incomplete item fees.
  2. There is a new Fee Schedule type – ADA with Subcategories that provides for step-down fees.
  3. You can now copy the fees from one Fee Schedule into another by drag–and-drop of their buttons on each other. For example, if you need to create a step-down version of your existing fee schedule, create a new blank step-down fee schedule and then drag-and-sdrop your existing Fee Schedule onto the new one.
  4. Accounts Receivable, Balance Ageing and Birthday Reports can now print/email/sms documents(reminders) from the report. 
  5. A few other reports received upgrades: new columns, new data, provider selection, etc.
  6. Incomplete appointments can now reassign the provider from a drop-down control (like the completed appointments had)
  7. New Macros placeholders introduced: next/last appointment date, total amount owing, etc.







Praktika Newsletter July 2015

Wednesday, July 22nd, 2015
Intraoral Camera Interface Updated 
Praktika can work with Intraoral cameras in two ways: via a TWAIN driver (for those cameras that support TWAIN and have such drivers) or via a video stream. Some cameras have both functionalities and can work in Praktika through both methods. Drivers are generally platform dependent. It means that there has to be a TWAIN driver for the Windows platform and/or Mac platform. Very few cameras have Mac drivers. Video stream is normally platform independent as it does not require specific drivers. Those cameras may work both in Windows and Mac.
The video stream interface can be called from the “Video Stream Capture” button in the Scan window.

The camera can be operated from the screen (mouse), keyboard (shortcuts), foot pedal (see below for the options).  The utility supports camera resolutions up to 1600 x 1200 px (Super HD).
It produces an array of snapshots that can be saved all at once or individually. The interface has the adjustments controls for the camera: brightness, contrast, saturation and white balance.
Keyboard shortcuts:
“c” – camera on/off
“m” – make a snapshot
“v” – view snapshots (scroll backwards)
“s” – save current snapshot
Documents and Templates Editor
Pedals For Intraoral Cameras.
1 Button USB Pedal
Basic USB pedal, reprogrammed to work with Praktika’s interface.
As it only has 1 button, it I can be used to make snapshots only (“m” keyboard event).
This one is a no-brand device without a manufacturers guarantee. Made in China.
Price: $25.00


4 Button Philips Pedal
Advanced USB pedal, reprogrammed to work with Praktika’s interface.
The 4 buttons allow users to start/stop camera (“c”), make snapshot (“m”), view snapshots (“v”), save current snapshot (“s”).
It is a solid pedal designed to perform millions of presses. Made in Europe.

 Price: $250.00
You can buy pedals yourself from elsewhere or buy them from Praktika. But in both cases we need to reprogram the device. (It can be done remotely).
Mac/Windows Camera
Intraoral CameraWe have an intraoral camera we are trying to develop together with a Taiwanese manufacturer. It is a moderately priced high-resolution camera that works both on Mac and PC and does not require specific drivers.

6 LED, Resolution: 1600×1200 px.
Price: $300.00
We do not have them in stock yet, but we can order them from the manufacturer. Currently takes 2-3 weeks to arrive.
New Features In Imaging


TWAIN Transfer Mode selector

Some scanners may require a change of the image transfer mode to support multiple image scanning.
The selector is in the Scan window TWAIN Transfer Mode selector

and it has 3 options:  default (suitable for the majority of scanners), single and multi.  It can also be set permanently in
Management -> Practice Details -> General: “Twain Default Transfer Mode”



Default Scanner Selection
You can now select your default scanner in Management -> Practice Details -> General: “Preferred scanner name”.
Please type in the name of the scanner exactly as it appears in the Scanner Selector dropbox.

Scanned Docs Default Format
You can also now choose the file format to save your scanned document in by default. Management -> Practice Details -> General: “Scanned Documents default format”.


Autoclave Barcode Utility
Barcode Generator
We have released a new section in Management named “Utilities”. The first utility placed in the section is the Barcode Generator for Autoclaves.

It is designed to work with Dymo LabelWriter 450 (Turbo) and it can generate adhesive autoclave labels that can be scanned into a patient file for tracking purposes. We utilise Code 128 Extended barcode.
It is a good utilities for those autoclaves that do not have a built-in or attached label printer.
Dymo printer can be purchased from most office suppliers at around $130.00 mark.



Praktika Barcode Label Anatomy
We are recommending 89×36 mm opaque or transparent self-adhesive labels (SD99012 or SD99013).
 You may insert the clinic name, autoclave name, cycle date, cycle time, cycle type, cycle number (required), operator and expiry date.
 The code can be scanned in by Barcode scanners. It is also human readable as it contains the encoded info in text form as well.

You can print any number of copies at one time. The copy number is shown in the bottom right corner.








Praktika Newsletter March 2015

Wednesday, March 18th, 2015

Online Appointment Bookings

We are delighted to inform you that Praktika has a fully operational Online Booking system now, that can work on its own or in cooperation with any other partner 3rd Party Online Booking system  (like Health Engine, etc.).

 Praktika’s own Online Booking is free of charge for Praktika subscribers. You will only be charged for the verification SMS that is sent to patients during the booking process. The SMS is charged at our standard SMS rate.
It is very easy to employ and use. If you would like to utilise it,please email us your request, we will enable the service and provide you with a
widget for your website and a special API key.










Online Booking cursors
When your online services are enabled, there appears a new set of buttons. Mark (Paint) the areas in your scheduler to publish the slots available for online booking with a particular online service.

It can be a 3rd party service (HealthEngine) or it can be Praktika’s own free Online Booking service. Save and propagate the slots as you normally would with any other functional areas.













Online on Scheduler
The blocks marked as available for online booking are displayed either with a calendar icon (for Praktika’s own Online Booking service)
or with the icon of a 3rd part Online Booking system (like HealthEngine).

The blocks for all the online services MUST be managed from Praktika. Blocks marked in the 3rd Party Online applications
are not communicated to Praktika. It works only one way: Praktika informs 3rd Party services of the available slots.Featured













Appointments booked online
Once the slots are booked online by patients via any of the enabled Online Services, the Appointments are marked with the
Online Booking Icon that indicates the online booking confirmation. The icon is the same for all the services, although there
is an appointment note that displays the service used for booking.













Patient Authentication
Patients access the Online Booking Services either via the 3rd Party Interfaces of via your website
(please get a widget from us for that).

 The patients are identified via their names, dates of birth and their mobile numbers. All the existing
patients are matched in Praktika’s database. For those patients we are not able to find a match, we create New Patient records.
 The online appointments are verified with a code sent to the patients’ mobiles.











HealthEngine Integration
Our Online Booking system now works with the HealthEngine services. To start using them in Praktika, please
contact us to enable the service for you. We will send your API key to the HealthEngine ourselves and ask them to
set it up. Please allow some time for that.
It is your responsibility to pay for the HealthEngine Services directly to them. Praktika provides our part o
f the service (integration) for free. 
Please mind that the management of the online slots MUST be done via Praktika only. Slots published via any
other interface are not communicated to Praktika.












Other New Features


Extended Permissions
We have added a whole new range of user permissions to make it more secure, more manageable and more flexible.
The most important of them are:
Apply Adjustments, Delete Images, Manage Recalls, Change Prices, Manage Document Templates, Allow Merging of Patient files,
Reschedule Appointments. 








Tax Invoice Options
Tax Invoice can now include the breakdown of all the payment details. Enable it in
Management -> Practice Details -> Tax Invoice. You can also use the account statement for the purpose,
although some health funds require Tax Invoices only.

 An Invoice can also include (exclude) the Referring Doctor Details. You can enable it in the same screen






Default Dentition

You can now set a default dentition (Oral Cavity Configuration) for all your new patients.
It can be set in: Management -> Practice Details -> Patients.There are 6 presets to choose from
the drop-down list.

Business Tips




September 2012 Updates

Friday, September 28th, 2012

Since the last ADA Exhibition we have developed and released a few new features and fixes.

First of all we have completely rewritten the Praktika printing engine – we made it a lot more flexible and robust. Now it allows to change the page size, its orientation and margins without affecting the integrity of the printed data. This is a very important step in the future release of Praktika Documents utility.

There is another enhancement into the security and fraud prevention: a special user permission allowing to export patient data and do a mail merge. Management -> Practice Staff -> Permissions

Important addition to the Appointment Book – we have introduced a customisable setting that allows providers work in several resources (surgeries) at the same time.


A new report that lists all the communication with patients (including the messages body) for any requested period of time. It is especially convenient for practices who use SMS for their confirmations or recalls.

Fee Schedules have received an option to round the bulk changed fees to the nearest dollar.


In the Appointment Discount(%) adjustment is now calculating the discount percent from the balance, not from the appointment value (a highly requested feature).




New features December 2011

Friday, December 16th, 2011

Hello everyone.

The year 2011 is coming to the end. It has been a very good year for us and we hope you had it great, too. Praktika’s customer base is rapidly growing and it’s good news for all existing and future subscribers. The more subscriptions we have, the better feedback we are getting and that enables us to add more new exciting and useful features.

The most significant change that has occurred recently was the change in our Pricing Plans. We have taken a new approach to pricing to simplify it and to make fairer and more affordable. We are committed to always give you the best deal on the market. You can now enjoy Praktika for as low as $75 a month and that includes our support and maintenance!

We have also released a couple of new reports:



The SMS Report – is designed to give you an account on the number of SMS you send and receive through Praktika.  You can request a specific period to report on and group the period by days, weeks, month, etc.

You can also see your SMS usage visually in perspective by checking the chart. The chart conveniently displays the number of sent and received SMS, giving you the success rate of communication instantly.



The Deposit Report – showing all the available deposits per practice. It lists the deposit date, patient, provider and the available balance.



We have also implemented an offen requested feature: ability to chart Fissure Seals. It can be a pre-existing treatment or treatment-to-do. You can find it under the Other Preventive Services tab.
And the last but not least – the Medicare Payments are now available in Praktika.


The GST Report

Monday, June 20th, 2011

We have recently released our new GST Report which collects and sums up all the completed procedures containing the GST component. Usually dentists don’t have many of those, however, if a clinic sells stock items this will be very handy when completing Business Activity Statements.

The report is located in the financial sections of the Reports Module.

Advanced Reporting: Providers Performance

Wednesday, June 2nd, 2010

Last week we have released  a new Advanced Series report – Provider Performance Report. We consider it one of the most useful reports when it comes to the practice management.

The primary objective of this report is to give a practice manager/owner a quick perspective of how the practice and particular providers have been performing to this date.

The results can be ordered by the week, month, year to date or by any custom period of time.

The report will show absolute values as well as relative (percent) and average.

When requesting results for a particular provider the Report is capable of showing them over a period of time. This is especially helpful when one needs to get to know the short term and long term trends.


Provider Performance Report