Archive for October, 2014

Praktika Newsletter December 2014

Saturday, October 25th, 2014

Clinical Notes Autosave Update

The Clinical Notes unit has received a number of upgrades. The most important being a draft copy that is created every time you make a new or edit an existing note. The draft is autosaved incrementally to Praktika’s servers once you type, and it is your safeguard against the loss of your typed data in case of power failures or network interruptions. The draft can be used for copy-pasting into a new or an existing note. The draft is a very good indicator of how much of your note is actually saved at a particular period of time. Drafts are based on responses from our servers and what you see in a draft is surely saved in Praktika and cannot be lost. Draft headers are highlighted in red to separate them from the standard notes. After the normal save of a note, the corresponding draft gets removed. It will stay and show if there were issues during the save operation. We will also add the functionality to delete unnecessary or used up drafts soon

 

Get Inspired

 

 

User Restrictions Update

The new user permissions functionality allows to set up user access restrictions based on the day of the week, time of the day and the IP address.  The restrictions apply per location. It means that the same user may have different access rights at various locations within the same business entity.
There is also a new permission to allow editing notes created by other users

 

Featured

 

 

Cash Receipts Report

The most commonly used Cash Receipts Report has received some boost by providing various grouping options. Now you can group the displayed data by patient, by note or keep it ungrouped (per transaction) Cash Receipts Report

The switch to choose those options is located in the bottom right corner of the report.
Featured

 

Health Fund Autocomplete

The Health Fund input box now has the autocomplete functionality (similar to the suburbs). Currently it lists the most common Australian Private Health Insurers. Soon it will be localised for our overseas users as well.
The input also allows to enter customised Health Funds names (ones that are not listed)

Featured

 

 

Updated Patient Questionnaire

The Patient Questionnaire has been updated both on the Desktop and iPad. It now includes more questions that can be used both for marketing evaluation as well as for a better treatment preparation

Featured

 

“Stay on the Page” Warning

This is a critical new feature that aims at preventing accidental logouts when a user clicks a close button, tries to quit the browser window or presses the “back” button of the browser. “Stay on the Page” Warning

The feature requests the confirmation if a user wants to quit Praktika and allows to continue the session if the logout request was accidental.

 

 

Insert Balance Button

You may have noticed this new green square button next to the amount input field in the Payment Popup Screen. This button is a shortcut to enter the current appointment balance in the input.  The purpose is to speed up and facilitate the entry of the amount balances, that can sometimes be quite tricky and laborious, especially when the cents are involved.

 

Medicare Expiry Date

This new data field is available both in the Desktop and iPad versions.

 

 

More Custom Icons to Choose

We have added more images to choose from in the custom icon setup. They include a smiley and sad faces, as well as a few other easily distinguishable icons.

Business Tips

 

 

Configuring Internet Explorer to better work with Praktika
When it comes to choosing a browser for the Windows platform we recommend the Internet Explorer as our primary choice. It is a powerful and stable browser that can cope well with complex tasks. However, it may require tuning up to work.
 
One of the most important settings that allows the Internet Explorer to work with the 3rd party devices and software, like printers, scanners, terminals, etc. is to enable the permissions for such access.
 
In the Internet Options -> Security, click on the Trusted Sites and add the following line there:
https://*.praktika.net.au
This line tells the browser that all the incoming and outgoing connections from Praktika are to be trusted and our software can access devices and 3rd party software, like drivers and various utilities.
Featured
Clear cache in Firefox
Sometimes you may need to clear your browser cache. Generally for all browsers it can invoked by pressing Ctrl + Shift + Del (Windows) or Command + Shift + Delete (Mac).
 
Although there is a new add on for Firefox that allows you do perform this task with a single button click.

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Praktika New Features (July 2014)

Monday, October 13th, 2014

Appointment Book Custom Icons


 

We have introduced a key new feature of fully customised icons to the Appointment Book. The icons can be set in the Management Module: “Appointment Custom Icons”. You can add your own icons by double clicking on an empty row in the SetupTable, type the label for your icon, select its colour and then select a graphical symbol.  You can re-arrange the icons order or remove the ones you do not need any more.
The icons can be added to appointments by choosing them from the two new drop down boxes: “Icon 1” and “Icon 2”.
The new icons can be used to indicate a variety of custom states like, lab work arrival status, referral status, patient happiness level, appointment rescheduling status, you name it.
Custom Icons

Network Monitor Warnings

You may have probably noticed some new warning screens popping up recently and wondered what they are about. They are Praktika’s new network monitor notifications.

In general Praktika requires a permanent, non-interrupted Internet connection when working with multiple users. This connection is needed to synchronise the data between the multiple workstations. If such connection is broken (even temporarily) there is a risk of data loss or data integrity loss (when different workstations may display different data).
The red screen indicates that the Internet connection is broken. It is a bad signal. If it happens often, you need to check you network: either local (routers, switches, modems, WIFI devices, etc.) or external (your Internet Provider Services).
The blue screen reports that the Internet connection is restored. It is a good signal. Although because of the disconnection there is a possibility that the data on the Praktika server has changed and your workstation knows nothing about it. The safest option is certainly to press the left button “Reload All Data”. It will discard all the locally unsaved changes and will override them with the latest saved data from the server. This way it insures that your workstation is showing what other workstation show at the same time.

If you press “Ignore and Continue” you need to understand that the data on your computer may not be the latest and it can be outdated. Although if you have not yet saved your local changes and still want to keep them, you can press the “Ignore” button and save your changes.  It would still be best to re-login after such occurrence to make sure that all the data is reloaded from the server.

Custom Icons
Featured
Multiple File Uploader

(without file conversion)
There are two ways Praktika now offers to upload files.

The first is to upload the files are they are (without changing their format)Press the “Upload Files” button in the Imaging Window (or Communication Screen), select the files you want to upload (you can only upload JPG and PNG formats in the imaging screen, plus MS Word, Excel, EML and PDF in the Communication screen), add some notes if necessary and click “Upload”. The progress monitor will display the upload status.
Featured
Multiple File Uploader

(with file conversion)

The second loading option allows you to upload image formats that are not normally supported by the web browsers like TIF, GIF and BMP. You can still upload PNG and JPG though. In the Scan screen click on “Load Local Images”, select the files, choose the format to save: JPG, PNG, PDF or PDF multipage and upload them. The files will be converted to the newly chosen formats and uploaded.  You can also add notes to the images.
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Image Printing
The Imaging screen now has the “Print” button which allows you to print it on a letterhead or without.  You can also add Patient details and enter some accompanying notes.
If you need to email the image, the best way would be to print it to a PDF file and then send that file as attachment.
Clinical Notes Last Edit Time

There is another parameter for the clinical notes added in the header – the last edit time. It is shown right after the date and it shows the latest modification time.

Appointment Notes Deletion

There is a new practice setting that allows the deletion of the appointment notes by anyone (not only the author or Practice Manager). For that, change the setting and use the designated button in the bottom left corner of the Appointment Note Screen.

The note deletion can be used to cancel scheduled SMS in appointments.
Scheduled SMS Cancellation

If there is a scheduled SMS in the appointment it will now be cancelled automatically if the appointment is moved from its place (rescheduled). If the appointment is marked as Cancelled, the scheduled SMS in this appointment will also be cancelled.

Praktika Newsletter October 2014

Friday, October 3rd, 2014

Clinical Notes Autosave Update

The Clinical Notes unit has received some upgrades. The most important being a draft copy that is created every time you make a new or edit an existing note. The draft is autosaved incrementally to Praktika’s servers once you type and it is your safeguard against the loss of your typed data in case of power failures or network interruptions. The draft can be used for copy-pasting into a new or an existing note. The draft is a very good indicator of how much of your note is actually saved at a particular period of time. Drafts are based on responses from our servers and what you see in a draft is surely saved in Praktika and cannot be lost. Draft headers are highlighted in red to separate them from the standard notes. After the normal save of a note, the corresponding draft gets removed. It will stay and show if there were issues during the save operation. We will also soon add the functionality to delete unnecessary or used up drafts.

 

Get Inspired

 

User Restrictions Update

The new User permissions functionality allows to set up user access restrictions based on the day of the week, time of the day and the IP address.  The restrictions apply per location. It means that the same user may have different access rights at various locations within the same business entity.User Restrictions Update

There is a new permission to allow editing notes created by other users.
Featured
Cash Receipts Report

The most commonly used Cash Receipts Report has received some boost by providing various grouping options. Now you can group the displayed data by patient, by note or keep it ungrouped (per transaction)

The switch to choose those options is in the bottom right corner of the report.

Featured

 

Health Fund Autocomplete

The Health Fund input box has the autocomplete functionality (similar to the suburbs). Currently it lists the most common Australian Private Health Insurers. Soon it will be localised for our overseas users as well. Health Fund Autocomplete

The input also allows to enter customised Health Funds names (ones that are not listed)
Featured
“Stay on the Page” Warning

This is a critical new feature that aims at preventing accidental logouts when a user clicks a close button, tries to quit the browser window or presses the “back” button of the browser.

The feature requests the confirmation if a user wants to quit Praktika and allows to continue the session if the logout request was accidental.

 

 

Insert Balance Button

You may have noticed this new green square button next to the amount input field in the Payment Popup Screen. This button is a shortcut to enter the current appointment balance in the input.  The purpose is to speed up and facilitate the entry of the amount balances, that can be quite tricky and laborious sometimes, especially when the cents are involved.

 

Medicare Expiry Date

This new data field is available both in the Desktop and iPad versions.

 

More Custom Icons to Choose

We have added more images to choose from in the custom icon setup. They include a smiley and sad faces, as well as a few other easily distinguishable icons.

Business Tips

 

Configuring Internet Explorer to better work with Praktika

When it comes to choosing a browser on the Windows platform we recommend the Internet Explorer as our primary choice. It is a powerful and stable browser that can cope well with complex tasks. However, it may require tuning up to work.
 
One of the most important settings that allows the Internet Explorer to work with the 3rd party devices and software, like printers, scanners, terminals, etc. is to enable the permissions for such access.
 
In the Internet Options -> Security, click on the Trusted Sites and add the following line there:
https://*.praktika.net.au
This line tells the browser that all the incoming and outgoing connections from Praktika are to be trusted and our software can access devices and 3rd party software, like drivers and various utilities.
Featured